The shift from tech-only GCCs to full-function capability centers is accelerating. Here's what's driving it and how to hire for non-tech functions.
For most of the past decade, India's GCC story was almost entirely a technology story. That's changing rapidly.
The Numbers Tell the Story
In 2024, non-tech GCC mandates at WeHireIn grew 40% year-on-year — outpacing tech hiring growth for the first time. Finance & Accounting grew fastest at 45%, followed by Legal & Compliance at 38%, and HR Operations at 52%.
What's Driving the Shift?
- GCC maturity: Centres that started as tech hubs are now adding shared services functions to capture more enterprise value
- Cost arbitrage: Finance and legal talent in India offers 60–70% cost advantage vs US/UK equivalents
- Talent depth: India now has deep pools of CA-qualified, IFRS-trained, and LLB-qualified professionals with global company experience
- RegTech: Regulatory complexity is driving global firms to centralise compliance operations in centres with strong talent supply
WeHireIn Perspective
The most successful GCCs we work with treat non-tech hiring with the same rigour as tech hiring — dedicated job architecture, structured interviews, and clear career paths.
WR
WeHireIn Research Team
Non-Tech Hiring Desk